For those who use a samsung galaxy s8 or galaxy s8 plus the instructions are more than simple.
How to get my galaxy s8 to count floors.
Using the connected phone open the galaxy wearable app and then swipe to and tap samsung health.
Bluetooth connection is stable even with ambient radio frequency interferences.
Supported galaxy and non galaxy devices require android 6 0 marshmallow or later.
I just got the galaxy watch yesterday black friday and immediately noticed the floor count is useless.
I have a 2 story house and it registered 1 floor all day.
Still learning how to use all the functionality.
Some functions may not be available based on regions service providers devices.
I also question the step count.
Connect two bluetooth devices to the galaxy s8 or s8 to play audio through the two devices simultaneously.
I have a galaxy watch 42mm with a manufacture date of 12 31 2018.
So maybe the galaxy watch wants a walking start so to say before registering a floor.
Tablets and some mobile devices may not be supported.
0ne issue is its not counting correct number of floors i just tried walking stairs by holding my hand low at the bottom then rising my hand high at the top then walked down in the same way but it still did not count.
I hope i made sense.
The device actually has a special section in its menus labeled as the sim card status where you can find a couple of relevant information the phone number included.
Available only for certain accessories made by samsung.
I purchased this to replace my fitbit blaze and old asus zw2 which is dying and wanted 1 device to cover both of their functionality.
Now both your watch and phone will be synced and their total will appear in samsung health.
It has the latest update to the os.
My wife has a fitbit and she walked up and down the stairs and registered a floor each time.
Tap the step tracker tap more options the three vertical dots and then tap view your step count data.
Supported devices also require a minimum of 1 5gb of storage.
First of all on my watch floors are counted inaccurately when using some watch faces but not others.
Some watch faces count the floors occasionally but not all the time.
Just got my gear fit2 pro last week.